Frequently Asked Questions
Everything you need to know about our stationery and services.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, while express options are available at checkout.
Can I return a product if I change my mind?
Yes, we offer a 30-day return policy for unused and unopened items in their original packaging. Please note that personalized or custom-printed stationery cannot be returned.
Do you offer international shipping?
Yes, Honest Paper ships worldwide. Shipping costs and delivery times vary by country and will be calculated automatically during the checkout process.
Are your paper products eco-friendly?
Sustainability is at our core. The majority of our products are made from FSC-certified recycled paper and printed using soy-based inks to minimize environmental impact.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.